Cartridge Installation

Remove temporary protective storage clip and insert cartridge into your printer.

Retain the storage clip; use it on cartridge after it becomes empty as you return it for refill.

Usage Tips

NOTE: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 92/93/94/95/96/97/98/99 ink cartridges which have been refilled!  While at first this may be an unusual workflow, it does allow print operations to proceed.

Your printer/computer may display an ink alert message, such as “non-genuine cartridge”. Press proceed/continue/accept/yes/OK to dismiss this prompt.

After refills, the printer cannot track the ink level.  The ink level indicator will falsely signal empty. In many cases, additional nuisance messages may also appear – this is normal. Bypass all low ink warnings and nuisance alert messages.

 

If the printer/software prompts you to align the cartridge, perform the alignment at the printer’s control panel. You may need to press ‘OK’ (or resume/copy) up to six times to initiate the scanner.

Continue to print until the print quality fades.

Keep a spare set of cartridges, for convenience.  As an in-printer cartridge is depleted, remove it for refill.  Insert the spare into the printer and save the refill as the next spare.

 

HP 92-99 Ink Cartridge Refills– Solving Error Messages & Warnings:

 

NOTE: For cartridge error messages which prevent printing (including blinking power/ink indicator/exclamation light), the ink cartridge may have an internal micro-electrical failure and may need to be replaced.

 

HP 92-99 Ink Refilling & Cartridge Care Tips – Everything you need to know:

 

Advanced Diagnostics

To view advanced diagnostics tests for your printer, click here:

 

 

Refill Center Locations: