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Retail Inkjet Solutions, Inc. (RIS)

Company DescriptionRIS Logo_NEW with TM_sm - Copy

Retail Inkjet Solutions, Inc. (RIS) is the industry leader in Retail On-Site Inkjet Cartridge Refilling.  Our RIS patented InkCenter™ machine is deployed in more than 600 retail locations including Costco, Fry’s, Best Buy and University campus bookstores internationally in the U.S., Canada, Mexico, and the U.K.  We provide customers with unmatched quality while delivering savings of up to 70% when compared to a new cartridge purchase.  Our InkCenter™ machines integrate seamlessly into retail environments, delivering a great customer experience.  Founded in 2004 by former HP engineers motivated to create a better solution for customers, RIS is headquartered in Carlsbad, California.  For more information, visit www.Go2RIS.com.


About Us – Retail Inkjet Solutions, Inc. (RIS) Introduction (1 minute)

About Us – The Retail Inkjet Solutions, Inc. (RIS) Story (5 minutes including InkCenter demonstration)

InkCenter – A Full Service Solution

Our setup process consists of installation plus training completed in a single day, and includes:

  • Installation of patented InkCenter™ Refill machine(s),
  • Ongoing training and customer care,
  • All consumable supply fulfillment,
  • Management reporting of trends, sell-through, and
  • Continuous customer education and support through www.InkJet411.com.


RIS InkCenterTM Refill Machine(s) 

Our patented technology was created in-house by a team of chemical, electronic, and mechanical engineers.  The touch screen guided four (4)-step refill process is supported by:

  • More than 13 patents and counting,
  • Cartridge selection covering 90% of today’s market, and
  • An international field services and customer care team.


Why Retailers choose Inkjet Refilling 

  • Customer satisfaction: refilling addresses the No. 1 customer pain point – price.
  • Customer traffic:  our service drives repeat customer visits and the time-in-store favorably impacts basket sales.
  • Differentiation: the incremental service of providing on-site refilling differentiates from the ‘me-too’ OEM branded cartridge selection.
  • Eco-Friendly: as a solution aligned with sustainability objectives, the environmental benefits of reducing single-use plastic drive customer loyalty.


Our headquarters are located in the U.S., but we have field service agents internationally. If you are a retailer interested in adding this service to your store, call or contact customersupport@Go2RIS.com

Retail Inkjet Solutions, Inc. (RIS)
1916 Palomar Oaks Way Ste. 100
Carlsbad, CA 92008-5509, USA

T: 858.753.0233
F: 858.876.1561

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